The workshop focuses on introducing the concepts of transactional analysis and active listening as crucial elements of effective communication and relationship building. It will be based on the theory of one of the most influential communication theorists, E. Berne. We will divide communication approaches into parent, adult and child modes. We will apply this approach in everyday communication situations and show how to increase communication effectiveness and prevent misunderstandings. We will also focus on active listening, which forms the basis of effective communication. We will demonstrate the techniques that can help us in active listening and practice everything through a series of exercises and simulations of real situations.
Contents
basic ego states of transactional analysis
communication fallacies in terms of transactional analysis
how to bring transactional analysis theory into everyday life
active listening techniques
practising active listening
model situations aimed at increasing understanding in the context of transactional analysis
handling challenging communication situations
how to avoid misunderstandings in communication
Goals
You will increase the efficiency of communication.
You will learn about transactional analysis as a practical communication method.
You will learn to distinguish the basic ego states of transactional analysis.
You will learn how to apply transactional analysis principles in everyday life.
You will learn the basic theory and principles of active listening.
You will learn how to improve your active listening skills in practical life.
You will develop empathy and understanding.
You will learn how to handle challenging communication situations.
You will strengthen relationship building.
Lecturer
Mgr. Alexandra Čmáriková Slobodníková, Ph.D.
e‑mail:
Alexandra Slobodníková is an experienced psychologist and psychotherapist with extensive experience in the health care sector, but she also works as a lecturer and coach. She has been working in the Motiv P agency for twenty years and specializes in courses focused on personal development. Her professional seminars cover key areas such as effective communication, conflict management, working with stress, work-life balance, and psycho-hygiene.
From 2002 to 2009 she worked as an assistant professor at the Faculty of Arts of Trnava University of Applied Sciences in Trnava and then at St. Elizabeth University in Bratislava. Since 2008, she has also been an external lecturer at the Psychology Institute of the Faculty of Arts of MUNI in Brno. Since 2013, he has also been a cooperating lecturer for the retraining course of Goal-Conscious Coaching – Motiv P Coach accredited by the Ministry of Education.
